Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


Too fat to fly: French family stranded

08 November 2013, 09:29

Chicago - A French family who came to the United States for medical treatment said they were stranded in Chicago after British Airways determined their son was too fat to fly.

Kevin Chenais, 22, spent a year and a half at the Mayo Clinic for treatment of a hormone disorder which led him to weigh 500 pounds.

His mother was near tears as she described the family's problems to the local CBS affiliate.

"We blame British Airways because now they just leave us, and they brought us here," Christina Chenais told the station.

"If they could bring him here with that problem in economy, there was a way to take him back by economy but just get him back home for his medical treatments to continue."

The family spent a week in an airport hotel trying to resolve the matter and, running out of money, has decided their only option is to take a train to New York and get back to France on the Queen Mary cruise ship.

Kevin Chenais requires round-the-clock oxygen and medical attention.

"I'm sure a lot of big people like me or bigger cannot travel because they have the same problem," he told the station, head hanging down as he sat up in bed.

"This time before leaving I knew something would go wrong."

A British Airways spokesperson told CBS that its customer service team "worked diligently to find a solution".

"Unfortunately, it is not possible to safely accommodate the customer on any of our aircraft," the spokesperson said in a statement.

The Chenais family did not immediately return a request for comment.


Tags us health

Read News24’s Comments Policy

Comment on this story
Comments have been closed for this article.

Read more from our Users

Submitted by
Wilson Ochieng
ODM beats Jubilee in 3 by-electio...

ODM dominates Jubilee Party in by elections.

Submitted by
Wilson Ochieng
Kenyan ivory seized in Vietnam

Vietnamese authorities have seized 1 tonne of ivory smuggled from Kenya, the fifth such seizure in the past month. Read more...

Submitted by
Cyril Mike Odhiz
Kenyans furious on young lady aft...

A young Kenyan woman is the talk of town after she posted a photo with her elderly lover after a round of steamy sex, or so the photo suggested.  Read more...

Submitted by
Kiplangat langat
Uhuru could be a one term Presid...

Bomet governor Isaac Ruto has said that President Uhuru Kenyatta could be a one term President if he fails to increase allocations to the counties. Read more...

Submitted by
Mody Sammy
35 year old farmer a new milliona...

A 35 year old farmer from Mpeketoni Lamu county has become the latest millionaire in town as she became winner in the ongoing ‘Shinda Mamili na Story Ibambe’. Read more...

Submitted by
Shakila Alivitsa
Leave your past relationship bagg...

Leave your past relationship baggage at the door when you start a new relationship. Read more...