Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


Seacom restoring internet services

26 March 2013, 14:18 Duncan Alfreds

Cape Town - The Seacom broadband undersea cable is in the process of being repaired and much of the service has been restored, the company has announced.

"Seacom has been able to add significant capacity to the network today and as a result has restored services for the majority of customers across southern and eastern Africa," Seacom said.

The cable had suffered an outage that saw internet services in SA and elsewhere slow as congestion built.

The company speculated that the cable was cut in the Mediterranean Sea and dispatched workers to remedy the problem.

Seacom said that most of the internet services have been restored.

"In addition, over the last 36 hours, we have been able to augment the IP network to relieve congestion.  All customers whose services are restored are being contacted directly to advise them of the circuits now in service."


The outage mainly affected rich media services like video streaming.

The likely cause for the break was a ship dragging its anchor, Seacom said.

"However we suspect, based on our experience with sub-sea systems and the nature of the sea area where the cut has occurred, that the most likely cause is external aggression to the cable most probably caused by a larger vessel dragging its anchor across the sea bed," said Seacom CEO Mark Simpson.

The company tries to protect the cable, but hazards remain, he added.

"Unfortunately this remains a common cause of damage to cable systems globally, despite our continued efforts to protect the cable with armour, burying, notifications to ships of cable location and exclusion zones."

Seacom said that it would soon complete the restoration of the infrastructure.
"Work will continue overnight to bring further capacity into the network with a view to completing the restoration activity as soon as is possible."

- Follow Duncan on Twitter


Read News24’s Comments Policy

Comment on this story
Comments have been closed for this article.

Read more from our Users

Submitted by
Wilson Ochieng
ODM MP chased down by angry Kibra...

Kibra MP Ken Okoth had a hard time in his constituency after angry youth pelted him with stones. Read more...

Submitted by
Wilson Ochieng
Prepare for DP Ruto fight in 2022...

An MP has warned that the Kalenjin Community will not stand back and watch as DP Ruto is duped ahead of the 2022 polls. Read more...

Submitted by
William Korir
Be careful who you deal with, DP ...

Watch out for your political future, DP William Ruto has been warned. Read more...

Submitted by
William Korir
Kikuyu 2022 vote will go to Peter...

The 2022 Kikuyu vote will go to Peter Kenneth, a Rift Valley Governor has warned DP William Ruto. Read more...

Submitted by
Wilson Ochieng
Disgraced Jeptoo stripped of 2014...

Organizers of the Boston Marathon are stripping Kenyan runner Rita Jeptoo of her 2014 victory as part of the athlete's newly extended doping ban. Read more...

Submitted by
Wilson Ochieng
ODM beats Jubilee in 3 by-electio...

ODM dominates Jubilee Party in by elections.