Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


Microsoft restores Outlook.com service

15 August 2013, 14:55

San Francisco - Microsoft has fixed a problem that prevented some people from getting their e-mail on Outlook.com.

Service had been restored on the web shortly after 14:00 PDT on Wednesday, according to an update on Microsoft's website. That's more than seven hours after Microsoft first acknowledged that some people had been locked out of their Outlook.com accounts.

Some Outlook.com users trying to check e-mail on mobile devices might still be encountering trouble that engineers are trying to clear up, according to a Microsoft statement.

Earlier in the day, some people also could not retrieve their files stored on Microsoft's SkyDrive service. But that problem had been resolved by late morning PDT.

Microsoft blamed the breakdown on an unexplained "incident". The Redmond, Washington, company said only a small number of users were affected, but didn't provide further specifics.

Even if only a small percentage of Outlook.com users were cut off, millions of people could have been inconvenienced. Microsoft boasts it has more than 400 million accounts on Outlook.com.

Microsoft transferred all the users of its other web e-mail, including those with the hotmail.com and msn.com domains, to Outlook earlier this year as part of its attempt to outshine Google's Gmail and Yahoo's e-mail.

- AP


Read News24’s Comments Policy

Comment on this story
Comments have been closed for this article.

Read more from our Users

Submitted by
Wilwon Ochieng
Deputy Governor's ally found with...

The EACC has recovered KES 2 million in fake currency from a close ally of Deputy Governor for Tharaka Nithi Eliud Mati. Read more...

Submitted by
William Korir
Mudavadi given permission to join...

Musalia Mudavadi has been ghranted permission by his party to join the CORD Coalition. Read more...

Submitted by
Victor Tinto
EACC officers raid Deputy Governo...

EACC officers raided the home of a Deputy Governor as theft case continues in court. Read more...

Submitted by
Wilson Ochieng
New IEBC bosses to be named Novem...

New IEBC bosses will be named on November 30. Read more...

Submitted by
William Korir
DP Ruto has spoilt my name, activ...

DP William Ruto has spoilt my name, activist complains. Read more...

Submitted by
Wilson Ochieng
Apologise for attack on Auditor G...

Apologise for attack on Auditor General, President Uhuru Kenyatta is told by Kisumu Senator Anyang Nyong'o. Read more...