Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


Satisfaction at Vision 2030 project

20 March 2014, 13:55

Nairobi -  Increased urbanization and a growing middle class in Kenya has propelled the Vision 2030 forward and increased financial inclusion in the country.

This is according to a survey done by Ernst & Young, which also stated that banks were facing stiff competition from technology and telecommunications companies as they were providing customers with an array of banking options.

Although this provides for better and deeper financial inclusion in tandem with vision 2030, banks are left to struggle to look for customers.

Steve Osei-Mensah, an Advisory Leader at Ernst & Young, said that customers were increasingly questioning what it was they were being charged for and why they should pay for a service especially in the transmission of money in Kenya.

“If it is this easy, then why do the traditional banks find it hard to transmit money?” he quipped.

 According to the Ernst and Young report, 86 percent of Kenyans would like to have access to bank financial experts addressing their concerns.

This has challenged banks to improve efficiency in problem resolution with more than 50 percent of customers having encountered a problem in the past year.

Last month, Kenya was ranked as the country with the most popular mobile payments in Africa according to a research done by PEW Research Centre.

– CAJ News

For the latest on national news, politics, sport, entertainment and more follow us on Twitter and like our Facebook page!


Read News24’s Comments Policy

Comment on this story
Comments have been closed for this article.

Read more from our Users

Submitted by
Wilson Ochieng
Apologise for attack on Auditor G...

Apologise for attack on Auditor General, President Uhuru Kenyatta is told by Kisumu Senator Anyang Nyong'o. Read more...

Submitted by
Wilson Ochieng
Quit if you can't fight corruptio...

An MP has told President Uhuru Kenyatta to quit office if he cannot fight corruption. Read more...

Submitted by
Wilson Ochieng
Investigate Uhuru, Ruto for corru...

Investigate President Uhuru Kenyatta and DP William Ruto's offices over corruption, CORD leader Raila Odinga has said. Read more...

Submitted by
Victor Tinto
Its a 1 horse race to State House...

Its a 1 horse race to State House, DP William Ruto has mocked the CORD Coalition. Read more...

Submitted by
Victor Tinto
Enjoy your time left in power, We...

CORD Co Principal Moses Wetangu'la has told the Jubilee Coalition to enjoy its last few months in power before it is voted out in the 2017 elections. Read more...

Submitted by
Victor Tinto
Stop hiding in State House and sa...

ODM MP's have called on President Uhuru Kenyatta to release drought aid and to stop sitting on public funds. Read more...