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Kenya Airways unapologetic over Wetangula snub

24 October 2014, 14:38 William Korir

Nairobi - Kenya Airways is unapologetic over an incident where CORD leader Moses Wetangula was denied entry into a plane for lacking proper identification.

The embarrassed Wetangula was Thursday evening denied entry into a flight to Mombasa because he did not have his Identification Card ID on him.

He has since lambasted the airline for treating him badly but according to the national carrier, protocol must be followed at all times.

" Kenya Airways wishes to clarify that as per its security program approved by the Kenya Civil Aviation Authority, all passengers must show a form of photo identification prior to boarding an aircraft, either during check in or at boarding," a statement from office of designate CEO Mbuvi Ngunze said.

" This regulation exists as per the civil aviation industry guideline. Kenya Airways operates in a highly regulated industry and in the context of the prevailing security environment these measures become more imperative," he added.

Read also: Wetangula laments Kenya Airways humiliation

He also insisted that passengers are usually advised of the requirements prior to boarding.

" These requirements are clearly posted at all the passengers accessible areas at all airports, it added.

Despite resistance from airline staff, with other leaders also boarding the flight to Mombasa vouching for Wetangula, he eventually was allowed to board after they said the plane would not leave unless the CORD leader was on board.

They included Speaker of the National Assembly Justin Muturi and Senate Speaker Ekwe Ethuro.

Wetangula's ID was apparently in his baggage on the way to Mombasa by road at the time and with him being a 'Mheshimiwa' the airline was forced to bend the rules to accommodate him.

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