Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


MyNews24 is a user-generated section of News24 Kenya. The stories here come from users.

Latest Badges:

View all KISIKA SAMUEL's badges.

Telecoms set to improve mobile services

14 January 2014, 15:33 Samuel Kisika

Nairobi - The telecoms sub-sector under the Communications Authority of Kenya (CAK), formerly Communications Commission of Kenya, has entered into an agreement with Mobile Network Operators (MNO) to improve on quality service delivery to consumers.

The CAK Director General, Francis Wangusi said the partnership to maintain high quality of service comes at the aftermath of the recent report that revealed the declining performance in service delivery to mobile users.

"The mobile network operators have equally agreed to discuss the methodology and parameters for measurement of the quality of service with the Authority to address future measurements in view of the changing dynamics in the sector," said Wangusi.

Wangusi noted that the telecoms industry has consistently demonstrated its potential through its high growth rate over the years.

"The National ICT Master Plan targets a contribution of 25% to the GDP by 2017. In 2011, the government revenue from the sector netted at USD 480 million, translating to approximately 5.8% of the overall tax revenue," reiterated Wangusi.

He stated that as the sector's innovation equally continues to grow with a base of over 23 million on the mobile transfers platform, the Authority, ICT Ministry and other players are working to reduce the roaming charges for mobile users within East African countries.

He assured that CAK is ready to help the operators to realize the industry objectives.

Wangusi further said the MNOs expressed optimism in the 2013 Kenya Information and Communications Act gazetted on Jan 10, 2014 which they believed would give impetus to the growth of the sector. He added that they equally endorsed the Kenya Information and Communications, the Registration of Subscribers of telecommunications Services, Regulations 2014 to be promulgated soon by CAK.

He said CAK will work collaboratively with the ICT Ministry to curb the raised challenge of rampant vandalism of the infrastructure and effect on the development of networks down to the County level.

Disclaimer: All articles and letters published on MyNews24 have been independently written by members of News24's community. The views of users published on News24 are therefore their own and do not necessarily represent the views of News24. News24 editors also reserve the right to edit or delete any and all comments received.

Read News24’s Comments Policy

Comment on this story
Comments have been closed for this article.

Read more from our Users

Submitted by
Cyril Mike Odhiz
Kenyans furious on young lady aft...

A young Kenyan woman is the talk of town after she posted a photo with her elderly lover after a round of steamy sex, or so the photo suggested.  Read more...

Submitted by
Kiplangat langat
Uhuru could be a one term Presid...

Bomet governor Isaac Ruto has said that President Uhuru Kenyatta could be a one term President if he fails to increase allocations to the counties. Read more...

Submitted by
Mody Sammy
35 year old farmer a new milliona...

A 35 year old farmer from Mpeketoni Lamu county has become the latest millionaire in town as she became winner in the ongoing ‘Shinda Mamili na Story Ibambe’. Read more...

Submitted by
Shakila Alivitsa
Leave your past relationship bagg...

Leave your past relationship baggage at the door when you start a new relationship. Read more...

Submitted by
Shakila Alivitsa
Advice from a young married Kenya...

I was just going to get water in the office kitchen and thought a simple hi was fine until I ended up in an hour long conversation with someone. Read more...

Submitted by
Shakila Alivitsa
Helping you find the type of man ...

To put it simply, you can’t go looking for fish in a meat market; you have to go to a fish market. Read more...