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Residents accuse immigration officers of tardiness

08 August 2014, 13:26 Wilshere

Nakuru - Former Nakuru Mayor Mohammed Surraw has accused the office of immigration in the town of rendering poor service to the public.

Surraw said that most of the town residents who are seeking to get passports are forced to wait for months since the officials at the offices are reluctant to serve them.

Speaking outside the offices of the immigration in Nakuru town Thursday, Surraw said that when the offices were opened two years ago, they were discharging their mandate better than now.

He further said that the residents from other towns were being given first priority when they came seeking for immigration services in Nakuru.

The former Mayor said that there is also a curtail that has be soliciting money from people who wanted to apply for passports.

“There is a group of people who act like brokers who asks for money from the public to get their passports processed easily,” he said.

Surraw called on the head office of immigration to intervene and help the suffering Nakuru resident.

However, the immigration officer in Nakuru Waweru Wamae denied the allegation saying that it only takes 10 days for a passport to be fully processed.

While responding to allegations of brokers in his offices, Wamae said that he has also received information on its existence but is working closely with the authority to apprehend the culprits.

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