Othaya farmer loses KES 93 000 in ATM fraud
08 January 2015, 16:22
Nyeri - Criminal Investigation Department (CID) officers in Othaya are investigating the mysterious disappearance of KES 93 000 from a farmer’s bank account.
Martin Gathee Muruga, who is an account holder with Kenya Commercial Bank (KCB) Othaya Branch had lodged a complaint claiming that Unknown people had been withdrawing money from his savings account.
Sources at the CID office said three banks in Othaya town where the money is alleged to have been withdrawn disowned the ATM machines on three separate occasions last year.
“Barclays, KCB and Equity banks have all disowned the machine that was used to make the three withdrawals,” the source who sought anonymity said.
He further said the bank and the police are carrying out forensic investigations to establish whether the supposedly card was a duplicate or belongs to the customer.
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“We have even contacted the Barclays bank where the first withdrawal was made to provide us with the CCTV footage. However, they told us they are usually deleted after two weeks,” he added.
He said KCB had promised to refund the money if investigations established the existence of a duplicate card, noting that at the moment there is no footage indicating who the fraudsters are.
The source further revealed that Muruga took long to realize money was missing from his account and also to report the matter to the police.
Muruga claimed that the fraudsters invaded his accounts between August 19 and September 2, 2014 using an ATM Visa card.
“I have never shared any PIN number with anybody, not even my wife or children. I was shocked to learn that my KES 93 000 was missing from my account,” Muruga said.
He added that the bank promised to conduct investigations over the matter but is yet to respond, almost four months since he first filed a complaint.
“Despite writing a protest letter to the manager of KCB Othaya branch on September 11, nothing tangible has been done so far,” he lamented.
When contacted, KCB Branch Manager James Thuita declined to talk to the press and instead referred the matter to company secretary in Nairobi.
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