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KQ emerges top in Heathrow’s punctuality rankings

06 March 2014, 16:23 Nechesa Chemoi

Nairobi - Kenya Airways emerged top in the ranking of punctuality of flights that flew in and out of London Heathrow International Airport in the United Kingdom.

Statistics from the airport indicate that in February, all KQ flights that departed from the airport were 100percent punctual, while 75 percent of those arriving were on time.

The achievement was welcomed by Kenya Airways’ Group Managing Director and Chief Executive Officer Titus Naikuni who said, “At Kenya Airways, we are committed to ensuring that we deliver a world class experience to our guests and that all their flights depart and arrive on time.”

This is the best rank that the airline has attained over the last 12 months. The closest it has come to during this period is the second position.

Overall, 78 per cent of arrivals by all airlines into London Heathrow International Airport were on time while 82 per cent of the departures were punctual.

The other African airlines in the Heathrow International Airport’s punctuality rankings include South African Airways at position 14th, Air Mauritius at 57th, Egypt Air at 54th, Ethiopian Airlines at 52nd, Tunisair at 78th and Libyan Airlines at 81st.

On a daily basis, London Heathrow International Airport handles an average of 1,288 flights and 191,200 passengers. About 80 airlines fly into and out London Heathrow.

Kenya Airways flies seven times a week between its hub at JKIA in Nairobi and London’s Heathrow International Airport.

Meanwhile, KQ has announced the withdrawal of its operations from the Nairobi-Eldoret route starting 1, April.

In a statement sent to media houses, the airline said, "All Kenya Airways guests with existing bookings for travel on the cancelled NBO/EDL services for travel on/after 01st April 2014 should contact Jambo Jet for further assistance. Options are available to provide guests impacted by the network change with alternatives, including a full refund."

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