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Government orders Supermarkets to stop giving customers sweets instead of change

02 October 2015, 13:50 Victor Tinto

Nairobi - The Central Bank has ordered supermarkets to stop handing Kenyans sweets instead of coins as change.

Kenyans have in recent times been forced to take sweets, matchboxes as well as chewing gum in exchange for coins by Supermarkets which have complained that they have no coins.

The Central Bank though, says that the issue is false.

" The Central Bank has noted with concern that Supermarkets offer matchboxes, airtime and sweets to customers in place of coins which they claim to do not exist. The Central Bank would like to clarify that there is adequate availability of coins in the market and thus such an issue should not be the case," it said in a notice Friday.

It also stated that the move by banks was illegal.

" The law requires that all monetary transactions in Kenyan Shillings must be settled and unless otherwise provided or agreed on by the two parties. It is thus a violation of the law to deny customers their change," the notice added.

Supermarkets News24 spoke to though stated that they had issues with coins.

" We have issues with coins and regardless of what the Central Bank says, the issues on the ground are very different," an officer at Uchumi's Aga Khan Walk Supermarket in Nairobi said.

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