Hello 

Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.


Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.

 

How to protect yourself online

05 March 2013, 12:11

Be careful what you say online, or you might end up paying the price.

It might sound a lot like “Big Brother”, but the possibility of being taken to court by your employer because of something you’ve said online is a growing concern for employees worldwide.

A number of people have been fired for what they’ve said on their organisation’s Twitter account and even what you say about your company on your personal Facebook or Twitter account can be used against you.

Know your social media policy

Have you read your organisation’s social media policy? Do you even have one?

A social media policy sets out a code of conduct for how to manage the company’s social media accounts: what you can say, what you can’t say, how to say it. Amongst other things, it covers issues like respect, honesty, integrity and company privacy.

It’s very possible in today’s world of instant information and immediate gratification to get something wrong online.

Customers expect the immediacy of face-to-face contact with you via social media and they want answers NOW. In the heat of the moment, you might provide the wrong information because you haven’t checked the facts or consulted with the expert in your organisation.

The lesson here is: familiarise yourself with your organisation’s social media policy and think before you tweet as an employee. It’s so easy these days to blurt out an opinion online either in a flash of anger or merely in your eagerness to respond to a customer who needs information.

Before you hit ‘send’, stop and think: Does what you’re about to say represent what the company stands for? Is it accurate? Is it going to result in an online squabble between you and the customer? If it will hurt your organisation in even the smallest way, then just don’t do it.

Know your national law

Legal advisor, Shihaam Shaikh, wrote a fascinating blog entry recently, warning employees to be responsible digital citizens. She pointed to a case in which two employees were dismissed because of Facebook updates in which they mentioned their company:

“Had a day from hell! Why would someone be so f#*@+*#* mean!!”

“From so called ‘professionalism’ 2 dumb brats runnin a mickey mouse business”

Regardless of the fact that these comments were on their personal Facebook pages and the company name was not mentioned, the court held up their dismissal because they had no security settings preventing the general public from accessing their pages.

Cases like this are isolated to countries like the U.S., right?

Wrong. This was an African case, and they’re becoming more common.

I wrote here last year about how much I objected to employers poking around in my “private” online world. My Facebook and my tweets have nothing to do with them. If cases like these are anything to go by, I was being naive: The defendants in the Facebook case used privacy as a defense, but it didn’t hold up in court.

Whatever your views on privacy and trust in an online environment, the fact is that we can no longer afford to be flippant about these issues. Dismissing them might just cost you your job.

- Women24

NEXT ON NEWS24 KENYAX

Do you have a favourite word?

21 December 2014, 17:57

Read News24’s Comments Policy

Comment on this story
0 comments
Add your comment
Comment 0 characters remaining

Read more from our Users

Submitted by
Manasseh
Jubilee MP apologetic over Parlia...

The scuffle witnessed in Parliament during the debate on Security Bill 2014 was shameful and unfortunate, Kieni MP Kanini Kega has said. Read more...

Submitted by
Mbungu Harrison
Marwa wants corrupt traffic offic...

Mombasa County Commissioner Nelson Marwa has asked the Ethics and Anti-Corruption Commission to arrest traffic officers manning three key road blocks in Mombasa County for taking bribes. Read more...

Submitted by
Nechesa Chemoi898
CORD: EACC being used to intimida...

The Coalition for Reforms and Democracy (CORD) has claimed that the government is using the Ethics and Anti-Corruption Commission following the chaos witnessed in Parliament. Read more...

Submitted by
Jayne Zack
Cassava farmers set to benefit fr...

More than KES 10 million has been set aside by the county government of Busia in conjunction with the East African Agricultural Productivity Project (EAAPP) for the construction of a cassava processing plant in Simba Chai area of Teso South sub-county. Read more...

Submitted by
William Korir
Poll shows Uhuru, Ruto popularity...

A poll shows that the popularity of president Uhuru Kenyatta and his deputy William Ruto is rising. Read more...

Submitted by
Victor Tinto
Tough job awaits Nkaissery follow...

Joseph Nkaissery is ready for war after being sworn in as the new cabinet secretary for Interior. Read more...