Create Profile

Creating your profile will enable you to submit photos and stories to get published on News24.

Please provide a username for your profile page:

This username must be unique, cannot be edited and will be used in the URL to your profile page across the entire 24.com network.

Facebook Sign-In

Hi News addict,

Join the News24 Community to be involved in breaking the news.

Log in with Facebook to comment and personalise news, weather and listings.


Be assertive

08 February 2013, 14:45

Cat got your tongue when you’re trying to say no? Try these simple tips to get a bit more assertive when you really need it…

Being assertive in any job is vital. Imagine the shop owner unable to say no when asked for a discount. Or the admin clerk who ends up doing everyone’s copies at the printer. Or the shop assistant who keeps covering the shifts of one (or more) of their colleagues.

In each of these instances the effect of not being able to say ‘no’ is bound to have a detrimental knock-on effect in the individual’s work, be it a loss in revenue, falling behind on their deadlines or even experiencing a physical drain.

This is why learning to say ‘no’ is so important… Use the tips below to help you remain assertive when being asked a bit too much.

Know your limitations. Decide beforehand what is acceptable for you and what is not. If you are prepared to work someone else’s shift no more than twice a month, keep to this. In other words, stick to your guns.

Just say no.
Instead of skirting around the issue and coming up with weak excuses, simply say: No, I am unable to do that. If the asker continues, repeat your phrase. Drop a word or two off of your phrase (e.g. No, I am unable), and if he or she continues, again drop a few words until you’re left with just ‘No’.

Anticipate responses.
Think about what reaction you are likely to get and plan accordingly. Know the facts and be ready to quote them when necessary.

Stick to the issue, keep it impersonal.
You’re not saying no because you don’t like the person, you’re saying no because you don’t have the time, or because you are being taken advantage of, or because you haven’t slept more than three hours a night for the past week. Therefore, keep the conversation on topic and don’t blow your top shouting about how you’re always being asked to do things and how no one ever even thanks you…

- Women24


Sex talk

27 October 2016, 10:03

Read News24’s Comments Policy

Comment on this story
Comments have been closed for this article.

Read more from our Users

Submitted by
Victor Tinto
Leave ODM if you are unhappy, Rai...

Leave ODM if you are not happy, Raila Odinga tells Senator. Read more...

Submitted by
Victor Tinto
Former Assistant Minister joins J...

A former Assistant Minister has quit PNU and joined the Jubilee Party. Read more...

Submitted by
Victor Tinto
DP Ruto intervenes as Kerio Valle...

DP William Ruto will visit Kerio Valley to try solve never-ending clashes between local residents. Read more...

Submitted by
Wilson Ochieng
ODM MP chased down by angry Kibra...

Kibra MP Ken Okoth had a hard time in his constituency after angry youth pelted him with stones. Read more...

Submitted by
Wilson Ochieng
Prepare for DP Ruto fight in 2022...

An MP has warned that the Kalenjin Community will not stand back and watch as DP Ruto is duped ahead of the 2022 polls. Read more...

Submitted by
William Korir
Be careful who you deal with, DP ...

Watch out for your political future, DP William Ruto has been warned. Read more...