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Safaricom's operating licence renewed for 10 years

25 June 2014, 11:31

Nairobi - Safaricom’s operating licence has been renewed for ten years after it paid KES 2.3 billion renewal fee to the Communications Authority of Kenya (CAK).

CAK, formerly the Communications Commission of Kenya (CCK) had threatened to revoke Safaricom’s application to renew the licence issued in 1999 because it failed to meet their compliance target for Key Performance Indicators (KPIs) for 2012- 2013, together with the other three mobile operators in the country.

CAK presented the 2.3 billion cheque to President Uhuru Kenyatta at a rebranding event where the regulator changed its name from CCK to CAK in line with the Constitution, The Standard reports.

CCK’s Quality of Service (Qos) report indicated that Telkom Kenya Limited met five out of the eight KPIs, recording the highest performance of 62.50 per cent which is below the 80 per cent threshold.

Airtel Kenya Limited, Essar Kenya Limited and Safaricom Kenya Limited were rated at 50 per cent.

The QoS assessment framework was based on eight KPIs which are completed calls, dropped calls rate, call set up time, call set up success rate, handover success rate, speech quality and Rx Level.

 - For more visit The Standard

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